agent.view

GET https://outbox.clientdeck.com.ar/api/v0/agents/{username}

Obtiene los datos de un agente en particular

Headers

Name	Type	Description
Authorization*	Bearer the_api_token

200: OK

{
	"error": false,
	"payload": [
		{
			"ticket_id": 86,
			"ticket_pid": null,
			"number": "000087",
			"user_id": 44,
			"user_email_id": 0,
			"status_id": 1,
			"dept_id": 1,
			"sla_id": 1,
			"topic_id": 0,
			"staff_id": 1,
			"team_id": 0,
			"email_id": 4,
			"lock_id": 0,
			"flags": 0,
			"sort": 0,
			"ip_address": "",
			"source": "Email",
			"source_extra": null,
			"isoverdue": 1,
			"isanswered": 0,
			"duedate": null,
			"est_duedate": "2022-02-04 18:00:00",
			"reopened": null,
			"closed": null,
			"lastupdate": "2022-02-02 00:40:23",
			"created": "2022-02-02 00:40:21",
			"updated": "2022-03-10 16:10:31",
			"user_data_json": null
		}
	]
}

404: Not Found

{
	"error": true,
	"code": 404,
	"message": "Ticket not found."
}

400: Bad Request

{
    // Response
}